A normal trip to the DMV is not something I necessarily look forward to.  Lines, long waits, somber faces, and that dreaded license photo. However, according to WKRN-TV one woman's story is really unique.

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Jane Dodd was stunned after she recently renewed her license online. When she received her license in the mail, her photo wasn't on it. Instead, it was just a picture of an empty chair.

“The lady at the DMV did not really believe me when I was like hey, I need my license fixed,” Dodd said. “Then, she looked it up in the system and goes, ‘oh, I need my manager for this.’”

When she shows her license to people they can't believe it.

After posting her encounter on Facebook page Dodd had more than 17,000 shares.

In a statement the Tennessee Department of Safety and Homeland Security said:

“When the customer visited the Driver Services Center a few years ago, during the transaction, an examiner made an error by capturing and saving the wrong photo (of an empty chair) to the customer’s profile. When the customer recently renewed her driver license online, she received an image of a chair because that was the last picture taken on file. When the Department was made aware of her situation, we immediately made things right with the customer and provided her with a license with her actual photo and have addressed this situation internally.”


Homeland Security said this is the first time this has ever happened.

In case you are wondering Dodd received her new license on Monday morning.


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